Effective Date: 16th May 2025
This Cookie Policy explains how RelayDesk (T/A Branch Agency Ltd) uses cookies and similar technologies when you visit our website.By continuing to browse the site, you agree to our use of cookies as outlined below.
Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember your preferences, and understand how users interact with the site.
We only use a minimal set of cookies to ensure a smooth user experience and gather anonymous usage data. These fall into two categories:
We use Google Analytics to understand how visitors use our website, including pages viewed, time spent, and general behaviour. This helps us improve the site and content over time.
These cookies do not collect personal information and are anonymised.
You can opt out of Google Analytics tracking via Google’s opt-out tool.
When you interact with the RelayDesk chatbot, we use a session cookie to remember the chat session. This allows conversations to persist as you navigate between pages and keeps your experience seamless.
This cookie does not track you outside of our website or share data with third parties.
Most web browsers allow you to control cookies through settings. You can:
- Delete existing cookies
- Block all or selected cookies
- Receive alerts before cookies are stored
Please note: disabling cookies may affect how our site and chatbot function.
If you have any questions about our use of cookies, please contact us: support@relaydesk.ai
RelayDesk T/A Branch Agency Ltd
Strawberry Fields Digital Hub
Euxton Lane, Chorley
England, PR7 1PS
